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The Limits of Technology: When eHarmony Failed

True story: I once signed up for eHarmony. Well, let me clarify—I never “dated” using eHarmony, but I did create an account. But I had a good reason. Once, not so long ago, when I was single, I was driving down the road and heard an ad for eHarmony on my...

Square Card Reader

Here’s a pretty cool video I found that talks about the Square card reader. (I’ve got one of these, by the way, and it’s totally awesome). Here, the Wall Street Journal interviews Jack Dorsey, (also the co-founder of Twitter). It’s kind of...

Google Wave – The Email Killer (Not)

I’ve found the recent commentary on Google’s decision to shut down Google Wave rather entertaining, and sometimes annoying. For several reasons. Here are a few:   I wasn’t impressed with Wave in the first place. I watched the big overblown video...

It’s Time To Go Electronic (For Real)

I was talking to a client a while ago who happens to be my dad’s age. I told him that he needed to get an iPhone or Palm Pilot or some other electronic daily planner. I’d been egging him to “go electronic” for months, and that once he did, he would wonder why he...

What I Mean When I Say “Cool”

Something I’ve recently caught myself doing is calling features and benefits “cool” when talking to friends and customers. For me, this is natural, and it’s the result of good intentions. Cool means everything wonderful and worthwhile. It’s actually a business...